Terms of Service

You confirm that you own or have permission to use any logo, artwork, or design you upload to us, and that you are responsible for its content. We will not produce anything we believe infringes a third party's rights.

Print and vinyl colors can vary slightly from what you see on screen. Garment shades and fit may vary by manufacturer and dye lot, even within the same style number. We will match your selections as closely as reasonable.

Before production we send a digital proof. Production begins only after you approve that proof in writing or through our approval page. Once approved, the order moves to production and changes are limited.

Custom products are made to order. Orders can be cancelled before proof approval for a full refund. After proof approval, the order is in production and is non-refundable.

If a product arrives defective or misprinted due to our error, we will reprint or replace it at no cost. Reprints are limited to the affected quantity and the original design. See our Returns and Defects page for details.

If a chosen garment or color is out of stock, we will contact you with the closest available substitute for approval before production.

Our standard turnaround is 7 business days after proof approval and inventory confirmation. Rush options may be available for an additional fee.

NFC chips are embedded into shirts, decals, and cards. Smart Tap relies on a functioning chip and a compatible smartphone. Chips can be affected by metal backing, extreme heat, or physical damage. See our NFC Product Warranty page.

Forms on our site (quotes, lead capture, Smart Tap setup) collect the information you provide — name, email, phone, and order details. We use it to prepare and fulfill your order and to contact you about it.

For Smart Tap pages and NFC chips, you are responsible for the destinations you set (links, phone numbers, booking URLs). We are not liable for the content of third-party sites you link to.